Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center incorporated into your Hosting Control Panel. It boasts an ever–growing knowledge base with commonly asked questions and exhaustive educational articles written by our accomplished help desk support team.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that visually explain how you can handle a typical problem associated with your hosting packages account. You’ll find the training videos in the Help Center.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 technical support service with a 1–hour support ticket response time guarantee. Our team of competent tech support engineers will be available to you to attend to all the enquiries that you could have. During non–busy hours, a response will be provided in even less than twenty minutes.