1 hour ticket response
We are committed to delivering a quick and proper solution to every support ticket submitted by a user. Our proficient client support team members will examine your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average ticket response time has proven to be twenty minutes.
An Outstanding Support Service
Each member of our customer care team has several years of experience in the hosting packages niche and the vast majority of them have worked for us for at least five years. They are all ready to respond to all your questions in the most competent manner possible.
An Intuitive Help Section
To help you get a quick hint on how you can use a particular feature, we have incorporated a very user–friendly Help Center section in the Hosting Control Panel. You can browse through an enormous collection of web hosting account administration articles and website management articles, check out the F.A.Q. section or watch our step–by–step video tutorials.
