Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Each ticket you post to the client help team will be responded to in up to one hour. All regular requests are going to be answered straight away. Yet, if the support inquiry you have submitted calls for the aid of a certified technician, we are going to send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Top–class Technical Assist Service

  • We give you 24/7 client help and support via a super–fast ticketing solution built into your Control Panel. You may write to us anytime about any of the programs that come pre–configured on your virtual server, which include the selected Operating System, the server administration panel and our custom produced Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Hosting Control Panel that is offered for free with your VPS gives an included articles base. You will see a selection of descriptive how–to articles and reviews and a collection of step by step video courses that demonstrate all the regular site managing responsibilities. You can get access to them by simply clicking the Help or Video keys in the top right part of each Control Panel section.